Frequent Questions

Yes, we do! However, we find that our services work more efficiently when customers submit their requests through our online service form. This allows us to gather all the necessary information upfront, better understand your needs, and ensure your request is directed to the right participating plumbing professional who serves your area.

Using our online form also helps us keep track of your inquiry, reduce wait times, and provide more accurate and organized service. By providing the necessary details in your initial submission, you help us address your request as efficiently as possible.

Can I still contact you by phone?

Absolutely! You can reach us at (877) 765-2881. This number is monitored throughout the day, every day of the week, 24 hours a day, 7 days a week, 365 days a year.

Due to the extremely high volume of robocalls, spam calls, and unsolicited sales calls we receive, all incoming calls are directed to voicemail. This allows us to focus on legitimate customer inquiries while ensuring important messages can be reviewed and addressed.

If you choose to call, please leave a detailed voicemail with your name, callback number, and a brief description of how we can assist you. Providing this information helps us understand your needs and determine the best way to respond.

For the fastest and most efficient service, we strongly encourage you to use our online service form whenever possible. Submitting your request online helps us maintain accurate records, minimize delays, and ensure your inquiry receives the proper attention.

Thank you for your patience, understanding, and for choosing our services!

Some plumbing professionals charge a service call, inspection, or diagnostic fee to evaluate the problem at your property. This fee may be separate from the repair cost or applied toward the authorized work. Before scheduling, ask the participating professional whether a fee applies, how much it is, and whether it will be credited toward the final invoice.

The items included in a plumbing estimate can vary by professional and project. Ask whether the quoted price includes labor, materials, equipment, permits, disposal, cleanup, and applicable taxes. Confirm whether additional approval will be required if unexpected work or material costs arise.

Accepted payment methods and payment schedules vary among independent plumbing professionals. Before authorizing work, ask whether the professional accepts cash, checks, credit cards, financing, or other payment options. You should also confirm whether a deposit is required, when the remaining balance is due, and whether any financing charges or processing fees apply.

No. Get A Plumber Now is a plumbing connection service. We help connect homeowners, businesses, landlords, and property managers with participating independent plumbing professionals. The participating professional is responsible for inspecting the property, diagnosing the problem, providing pricing, scheduling the service, and completing any authorized work.

Response times depend on your location, plumbing needs, and scheduling availability. You will usually receive a call from a participating plumbing professional within 30 minutes; however, submitting a request does not guarantee immediate service or a specific response time. Please confirm the appointment and expected arrival window directly with the plumbing professional.

Describe the plumbing problem, affected fixtures or areas, property type, location, previous repairs, and whether the situation is urgent. Complete and accurate information helps the participating plumbing professional understand your request before contacting you and prepare to discuss the appropriate next steps.

No. Get A Plumber Now is a plumbing connection service. The participating plumbing professional responding to your request is responsible for evaluating the problem, providing pricing, and completing any work you authorize.

You may request assistance with drains, pipes, sewer lines, leaks, water heaters, toilets, faucets, garbage disposals, repiping, gas lines, fixtures, maintenance, remodeling, and other residential or commercial plumbing needs.

No. Service depends on your location, the requested work, scheduling, project requirements, and the availability of participating plumbing professionals.

The participating plumbing professional is responsible for inspecting the property, diagnosing the problem, and recommending possible solutions.

The participating plumbing professional provides project-specific pricing and explains any warranties that may apply. Before approving service, review the diagnosis, proposed work, labor and material costs, possible additional charges, payment terms, and warranty coverage directly with the professional.